From first call to final install
ORDER & SETUP
Ordering Made
Easy
Our team handles your tent from first call to final install.
Tell us about your space, goals and budget. We will help you choose the size, shape and colour.
Design
We prepare a layout and quote, including custom sizes or shapes when your space needs them.
Order
In-stock sizes ship ready. Custom orders take about 110 days, or 40 days with expedited delivery for a fee.
Install
Consult
Our team sets up your tent with professional rigging and shows you how to use and care for it.
Plan Your Stretch Tent
Talk these through with your team, then request a quote knowing exactly what you want.
Tent Management Services
We offer a comprehensive tent management service with installation, removal, maintenance and storage.
-
Our yearly installation and removal package includes storage at your site. If you’d rather not store it yourself, we can keep it for you.
Setup, from $695
Our crew sets up your tent each season. Setup and takedown together start at $1,020; see Sizes & Pricing for each size. Travel fees apply.Hands-on training, from $695
In person training for new owners, or for one or two of your staff who will handle the tent.Takedown and annual care
We spot clean the tent and transport it to your storage space, so it’s packed away correctly and ready for next season.Storage, $400 for six months
Your textiles and rigging stay in a climate controlled container at our location. -
We offer a full tent maintenance service including deep surface cleaning and drying. If you have wooden poles for your stretch tent, we can offer sanding and retreating.
-
Some projects need more than a standard setup. For those, we arrange static analysis and 3D photorealistic renderings through RHI, the manufacturer of our stretch tents.
Static analysis
A structural check by RHI’s engineers that shows how your tent, anchors and walls hold up to forces like wind on your specific site. It can help when a municipality, insurer or venue asks for documentation, or when the tent will stay up for a long stretch of the year.3D photorealistic renderings
Realistic pictures of your tent on your own site, with your colours, walls and linings in place, before anything is built. They’re useful for showing a board, council or client exactly what they’re approving, and for spotting problems early.Interested in either one? Let us know and we will be in touch.
-
We will replace any rigging parts found to be defective within the first 2 years of purchase. We also honour the manufacturer's 1-year warranty for defects and the 2-year waterproof guarantee on stretch tent material.
-
We can provide a checklist and documents for your municipality, tailored to its requirements, on request.
-
In-stock tents are ready for your season. Large and custom tents take about 110 days, with 40-day rush production available for an extra fee. Order by November 30 to guarantee spring installation. We deliver and install within Atlantic Canada, and can travel beyond the region with an additional travel quote.
Have a Question?
Find answers on sizes, weather,
ordering, and delivery.